Ask Us About..

Our Training Policy

• Q. Are your staff given any training before they are left alone on our premises?
• All staff are trained within the first few days of their employment. This training is carried out by our supervisors and will include the following: Health & Safety procedures, site safety information, manual handling, products and machinery, security within the premises, how what and when to clean

The Environment

• Q. Are all your chemicals assessed under the COSHH regulations?
• All materials that we use on your site have been assessed under the COSHH regulations.
• Q. Are the products you use on site environmentally friendly?
• All product used are chosen carefully, keeping them as close to neutral on the pH Scale. A copy of our Environmental Policy is kept within the site file which can be found in the cleaners' store room. Also found in this file will be up to date COSHH Assessment sheets for each product used on site.

Our Working Practices

• Q. What happens if your member of staff does not turn up for work as normal?
• It is our intention to always service your site with an operative as agreed and we employ a team of mobile operatives who will be despatched to your site as soon as we are aware of an operative's absence.
• Q. Will you provide holiday cover when your staff take annual leave?
• Holiday cover will be undertaken by another member of our trained staff for the duration of the annual leave..